Support
Need help or have an idea? Email us at stclabs.app@gmail.com. We usually reply within 1–2 business days. Please include your device model and iOS version.
FAQ
How do I restore my purchase?
Open Swipely → Settings → Restore Purchases. Make sure you are signed in with the same Apple ID you used to subscribe.
How do I cancel my subscription?
Go to iOS Settings → [your name] → Subscriptions → Swipely, then tap Cancel Subscription. You keep Pro until the end of the current period.
How do I redeem an offer code?
Open Swipely → Settings → Redeem Code, or open the code link you received.
How do I get a refund?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Where are my drafts saved?
Drafts are stored privately on your device, in the Projects tab. They are not synced, so deleting the app also deletes your drafts.
Swipely can't see my photos.
Go to iOS Settings → Swipely → Photos and choose Full Access, or add the photos you want under Limited Access.
I don't see the AI tools.
AI features use Apple's on-device intelligence and appear only on supported devices and iOS versions.
How do I post my carousel to Instagram?
Tap Export to save all slides to Photos, then in Instagram tap + → Post, select multiple and pick your slides in order.